The 10 Most Important People in Your Church on Sunday…by Robert Beike
1. Guests — Are newcomers treated as visitors who may come and go, or as guests who are expected, planned for, and made to feel welcome?
2. Greeters and Ushers — Smiles are the most cost effective outreach tools a church can employ. The first 4 minutes a guest is on your property are the most critical. What kind of impression are you making? Is your attitude saying, “stay away,” or “come and stay?”
3. Custodial Workers — Is your facility clean and uncluttered, especially in the ladies restroom and nursery?
4. Nursery and Children’s Workers — Are parents confident their children are well cared for and safe?
5. Sunday School/Small Group Workers — Are all attendees valued and made to feel welcome? Is God’s word being taught for transformation and not just information?
6. People who sit next to new people — Are new people ignored or included? Are they introduced to others and their comfort considered?
7. Worship Leader(s) — Is there warmth and enthusiasm? Are the people engaged in authentic worship, escorted into the presence of God?
8. People who sing — This includes the congregation as well as singers of special music. Are they smiling? is there joy? Genuineness?
9. Pastor — It’s no mistake that the pastor is so far down on the list. Unless the first eight are positive influences the pastor’s role is extremely difficult. Still, the pastor can make a huge difference. Is he engaging and people friendly? Does he handle God’s word with integrity? Does he communicate God’s truth clearly?
10. Follow-up Person(s) — Is appreciation for guests’ attendance expressed? Is an invitation for further involvement extended? Are questions adequately answered? The first 48 hours following the service is critical in securing their further participation.
Health-E Church 